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MySignpost Forums - House Rules

MySignpost holds a lot of information about the different types of support available throughout Greater Merseyside. However, there is probably some support or provision you can't find. Fortunately, there is a good chance that there is an Adviser out there somewhere that knows exactly what it is you are looking for. That's why we have introduced the Adviser Forums as a place where like-minded people can support each other by sharing their knowledge and expertise throughout the provider community.

Why use the forum?

Online discussions are a quick and easy way for getting your questions answered and of sharing information with fellow professionals. This site will reach out to a wide provider audience throughout Greater Merseyside and will attract Advisers with various levels of knowledge, skills, expertise and understanding. The likelihood is that there will be someone there who can provide you with the right information or advice.

Is the forum moderated?

Our forums are moderated every day by members of the MySignpost team, web team and our community champions. We are here to ensure that the forums are a safe place for you to talk, as well as to keep discussions respectful and focused.

Because of the live nature of discussions in this community, it is not possible for us to review and/or confirm the accuracy or validity of a message before it is posted. If you believe that someone has violated our House Rules or you have spotted content that may otherwise require attention, please contact us with a link to the content and a brief description of what you believe is wrong. Notification is voluntary and anonymous, but in no case should a user respond to a situation personally, thereby aggravating the situation further. Responding to a violation in an inflammatory manner is a violation in itself and will result in appropriate action.

Who are the forums for?

These forums are for Employment or Learning Advisers, Employer Engagement Officers, Community Practitioners, Mentors and Coaches. They are really for anyone who supports adults, young people or employers, across the different sectors to develop or progress within work, life or learning across Greater Merseyside.

They are to be used to ask questions and gain answers to work-related topics and issues, share best practice and to gain an understanding of the wide range of support and services available across Greater Merseyside.

  • They are not to be used to discuss personal information about clients or customers
  • They are not for selling personal possessions or services.
  • They are not for Advisers to discuss personal aspects of their work environment or that of any other organisation

Your screen name and profile

You cannot have multiple profiles. If you are found to have more than one profile, you will be removed and your profiles will be deleted.

Giving advice and Information

We hope that people will be able to give each other useful information and advice. Everyone’s experiences and needs are different so please be sensitive to others. If you are recommending other sites, organisations or services - or are receiving recommendations - do take them as personal recommendations that you should check out yourselves.

MySignpost cannot endorse recommendations given on these forums.

A little respect…

When using our forum, please respect the views and beliefs of other people and please do use appropriate language.

No bullying here!

We don’t tolerate bullying or any other kind of intolerance like racism, homophobia or ageism. Do not use threatening or abusive language. If someone has offended you in any way, you must report them to MySignpost and not enter into an argument with them. 

Don’t advertise or promote

This forum is not for commercial organisations to advertise or promote their products or services. We will delete posts that have this type of information.

Reporting a post

If you think that someone is being offensive, or breaking the house rules of the forum, contact us using the feedback form. We will try to deal with these messages as quickly as possible.

Do not give out personal information

We hope that this forum will be a safe and supportive environment, but you should still not give out email addresses or other personal details.

Do not identify anyone by full name or location - especially when talking about a customer. If you want to talk about someone, you should refer them as 'customer', 'client', 'service user', 'learner', 'member' or the term most appropriately used by your organisation.

We will ban people who continue to break the rules

We take our house rules seriously. They are in place to protect our users and create a supportive environment.

We will send you a message if we feel your post needs to be changed or if someone has reported what you have written. If the problem is minor, we will allow up to two warnings. If you receive more than two warnings, we will delete your profile and ban you from using the forum. Any serious offence will result in an immediate ban and the deletion of your posts.

Further information

MySignpost has the right to change or update the house rules at any time.

For more information about the MySignpost website, you can read our Terms and conditions.

Thank you for taking the time to read our house rules.